Duration: 3 hours

“Two heads are better than one” only if there is a functioning group decision-making process. Organizations face problems that can be avoided by understanding classical errors like groupthink, micromanagement, plunging-in bias and by designing a structured decision-making process. Especially under pressure and in times of crisis, the shortcomings of ill-designed group decision-making patterns become obvious. This module presents methods and principles for making better decisions in groups. For example, after a board is split on a decision and eventually one camp wins the debate and the board formally votes for their option, the other party needs to be persuaded to “disagree and commit”.

Methods. Case studies, short exercises.

Outcomes. Participants will understand the need to decide about decision-making and will be able to choose the best method for making collective decisions.

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